Refund and Cancellation Policy

This policy applies to the paid FinX OS plans, Pro and Premium. Starter is free and involves no payment.

Paid plans are billed in advance, monthly or yearly, in Indian rupees at the prices shown on the Billing page.

When online payments are enabled, subscriptions are processed by Razorpay and renew automatically at the end of each period until you cancel.

You can cancel automatic renewal at any time from the Billing page. You keep access to your plan until the end of the period you have already paid for, and you will not be charged again.

Your data stays in your account after a paid plan ends. Features outside the Starter plan become locked until you upgrade again.

Refunds are generally not provided for voluntary cancellations or for unused time in a period you have already paid for.

We may refund a payment when you were charged twice, when a charge was incorrect, or when a technical problem meant you could not use the paid features you paid for. Every refund request is reviewed case by case.

Approved refunds are returned to the original payment method. Once approved, a refund normally reaches you within 5–10 business days, depending on your payment provider or bank.

If you were charged twice or charged the wrong amount, contact us with your account email and payment reference and we will look into it.

Cancel automatic renewal before deleting your account. Deleting an account does not by itself create a refund. See the Terms and Conditions.

Email rohinwadhwa2010@gmail.com or WhatsApp +91 8390020107 with your account email and payment reference.